FAQ

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FAQ

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What benefits of joining FuelFlex?

Our customers get easy access to all major petroleum products at the tip of their fingers and we also offer live tracking so you know where your order is.

How to become a rider for Fuelflex?

Simply get the rider app installed on either your android device or apple device. Follow the verification procedures, and upload the required documents to verify you status and we would access if you are a driver for us.

How to sell for FuelFlex?

We offer our partners easy earning, our platform supports secure online payments through multiple methods, making it easy to register, order, or sell products on FuelFlex.

What are your return policies?

Absolutely, Orders can be cancelled before dispatch but once dispatched, cancellation is not allowed.

Refunds apply only if FuelFlex cannot complete your order and they are processed within 5–10 business days.

How are tax & commissions distributed

Yes! Commissions are handled category wise while Payments and earnings are recorded
instantly for all parties. We follow the tax laws guiding the country we function in.

Are there age restrictions to join?

Yes, customers within the ages of 18 and above can utilize the FuelFlex app adults of all ages are welcome.

Have more questions? Contact our team

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